Guidance & Counseling

We can help.

 

We will help.

As a licensed and accredited community health center, The Guidance Center provides a wide range of coordinated health care services to treat mental, emotional, behavioral, and substance use disorders across Crawford, Franklin, Logan, Polk, Scott, and Sebastian counties.

Financial assistance.
No one is turned away.

Who we are.

The Guidance Center (Western Arkansas Counseling & Guidance Center) is a non-profit community behavioral healthcare provider serving the communities of Crawford, Franklin, Logan, Polk, Sebastian, and Scott counties in western Arkansas. The Guidance Center is governed by a Board of Directors. Board members are comprised of volunteer representatives from the Guidance Center’s six county service area.

We are also a member of the Arkansas Council for Behavioral Health, Inc. (ACBH) which is a non-profit organization representing each of the 12 participating community mental health centers and other outpatient behavioral health providers. The MHCA is dedicated to improving the overall health and well-being of all Arkansans and communities throughout the state. MHCA members provide comprehensive services specially designed to meet the individual behavioral healthcare needs of Arkansas’ citizens.

The Guidance Center opened its doors in April of 1972 with the goal to provide quality behavioral healthcare services for men, women, adolescents and children suffering from mental, emotional, physical and substance use disorders. To that end, we have continued to offer treatment programs and services for the recovery from all types of mental illnesses and substance use disorders.

What we do.

Life can be difficult. Statistically, most people find themselves in need of some mental health or behavioral health care at least once in their lifetime. This might be due to a particular situation that has occurred or just one’s innate biology. Either way, seeking care is nothing to be ashamed about. It is a more common need than most people believe. The key is seeking treatment early.

The Guidance Center is the Community Mental Health Center and Certified Community Behavioral Health Clinic serving the communities of western Arkansas. We provide a wide-array of care for children, adolescents and adults. These services are for the treatment of mental, behavioral and substance use disorders.

Our staff includes licensed counselors, clinical social workers, psychologists, APRNs and psychiatrists who are educated and specialize in the treatment of mental and substance use disorders. With this multi-disciplinary approach, we are able to take care of all your needs. These services include:

  • Outpatient Counseling
  • Substance Use Treatment
  • Primary Care
  • Psychological Testing
  • Medication Management
  • Group Therapy
  • A variety of additional programs for children and adolescents, as well as adults and families.

What’s important to us.

As a licensed and accredited community Mental Health Center, the Guidance Center provides a wide range of coordinated health care services to treat mental, emotional, behavioral and substance abuse disorders. These services are available to residents of Crawford, Franklin, Logan, Polk, Scott and Sebastian counties. The Center’s goal is to contribute positively to making our communities a healthier and safer environment in which to live by holding ourselves accountable to the Center’s core values.

Our unique mission is to provide a comprehensive network of quality behavioral healthcare services that are consumer sensitive, outcomes oriented and cost effective. To that end we:

  • Offer treatment, prevention and education
  • Provide services which are affordable, appropriate, timely and accessible
  • Exercise sound financial and business practices through effective stewardship of available and future resources
  • Convey trust and instill confidence
  • Treat with dignity and respect the individuals we serve and enhance their quality of life.

Western Arkansas Counseling and Guidance Center is accredited by CARF, the Commission on Accreditation for Rehabilitation Facilities. Its mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of persons served.

The Guidance Center serves all clients regardless of ability to pay. We accept Arkansas Medicaid, Medicare, private insurance (Policy Permitting), and self-pay. Discounts for essential services are offered depending upon family size and income. You may apply for a discount with our billing department.

CARF

NHSC

HRSA

CCBHC

Our services.

At The Guidance Center, we offer a wide variety of services for children, teens, and adults to meet your behavioral health needs. These services include everything from outpatient counseling and psychological testing to addiction services, crisis care, a therapeutic foster care program, and so much more.

Outpatient Counseling

Psychological Testing

Addiction Services

Group Therapy

And Much More

Children & Adolescents Programs & Services

Adult Programs & Services

“Counselors and staff are great and genuinely care about each and every individual who enters there doors.”

Clayton Shepherd

“I have worked with WACGC on a professional level and had family involved on a personal level. They have remained professional and helpful throughout.”

Jacob Dickens

“I have had no problem with any of the staff. Everyone at the front desk is always so friendly.”

Veronica Hood

“I spent 72 hours in their crisis stabilization unit 5 West and have to say, under the circumstances, that it was not only helpful but also comfortable with friendly, caring, and professional staff.”

Judge Ackerson

“They work hard to help you any way they can. You put in the work and they put in the work.”

Beth Bliss

“They have really helped my son and care a lot about his future.”

S. Coleman

Contact us.

Fort Smith Office

(479) 452-6650

Crisis Stabilization Unit

(479) 785-9480

Primary Care Clinic

(479) 785-9400

Non-Emergency Warm Line

(479) 452-6655

24-Hour Hotline

(800) 542-1031

Locations.

With 7 locations across 6 counties in Western Arkansas, we have the help you need, in a convenient location.
Click map to see all locations.

Send us a message.

Messages received are responded to during business hours, Monday through Friday from 8:30 am to 5:00 pm.
If this is a medical emergency, please call 911. If you have a behavioral health crisis, please call our 24-hour crisis hotline.

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Send us a message.

Messages received are responded to during business hours, Monday through Friday from 8:30 am to 5:00 pm.
If this is a medical emergency, please call 911. If you have a behavioral health crisis, please call our 24-hour crisis hotline.

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Social media.

CARF

NHSC

HRSA

CCBHC

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Williams/Crawford & Associates
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